Hello, I'm Khaja Shamsuddin Ahmed

Developed and deployed a scalable and secure cloud infrastructure for a comprehensive healthcare application, ensuring high availability and fault tolerance. Leveraged AWS services such as EC2, RDS (MySQL), S3, VPC, Elastic Load Balancer (ELB), and CloudWatch for monitoring and performance tracking. Used Terraform to implement Infrastructure as Code (IaC), allowing consistent and repeatable environment provisioning. Applied Ansible for automated server configuration and application deployment, ensuring seamless scalability and reduced manual intervention. Containerized application components using Docker, enabling isolated, portable environments across development and production stages. Configured Route 53 for DNS management and implemented IAM roles and security groups to enforce strict access control. The project significantly improved deployment efficiency, operational consistency, and the overall security posture of the healthcare system.

Developed and deployed a robust CI/CD pipeline leveraging Jenkins, GitHub, Maven, Docker, and AWS EC2 to automate the build, test, and deployment lifecycle of a Java-based application. Integrated GitHub for source control and Jenkins for orchestrating builds and deployments. Configured Maven for dependency management and Docker for containerizing the application. Set up automated testing, code quality checks, and environment-based approvals. Implemented versioned builds and rollback mechanisms to ensure high availability. Resulted in reducing deployment time to under 5 minutes and significantly enhancing release reliability and team productivity.

Delivered first-level technical support across diverse environments including Windows, Linux, and MacOS. Responded to and resolved user-reported issues related to software, hardware, and cloud-based systems. Performed installation, configuration, and updates of operating systems and enterprise applications. Maintained IT infrastructure by addressing incidents involving system performance, network connectivity, and user access. Ensured proper documentation and escalation of unresolved issues to higher-tier support. Maintained user satisfaction through structured troubleshooting, timely resolution, and clear communication across support channels.